JILIDD FAQ: Cashout, RTP & Account Questions
The questions players ask us most, answered plainly. If something is still unclear, a PAGCOR-licensed operator's 24/7 live chat can confirm the detail for your account.
Quick facts
- Minimum age: 21 (Philippine law, verified at KYC)
- Licensing: PAGCOR-regulated operators only
- Cashout rails: Maya, GoTyme, GCash, InstaPay, PESONet
- Currency: Philippine Peso (₱)
- InstaPay limits: ₱50,000 per transaction, a daily limit set by your bank or e-wallet
Frequently Asked Questions
How do I withdraw to GoTyme?
Clear your one-time KYC, open the cashier, choose Withdraw then GoTyme, enter the amount within InstaPay limits, and confirm. GoTyme InstaPay transfers are free and usually arrive within minutes to a few hours, 24/7.
Is Maya slower or more expensive than GoTyme?
Both settle in minutes to a few hours over InstaPay. The difference is cost: GoTyme is free, while Maya charges roughly ₱15 per outbound transfer. For frequent small cashouts, GoTyme saves the most.
Why do I need KYC before withdrawing?
KYC is a PAGCOR requirement, not an operator invention. It confirms your identity and age and protects your account. Submit one valid government ID; review takes 24–48 hours and is a one-time step.
What IDs are accepted for verification?
A Philippine passport, SSS card, UMID, PhilHealth card, driver's licence or PRC ID all work. You only need one valid government-issued ID to complete KYC.
Can I use my family member's e-wallet?
No. PAGCOR rules require accounts to be in the player's own name, and third-party accounts are rejected. Your Maya or GoTyme details must match your verified casino identity.
What is the most I can cash out in a day?
InstaPay caps daily transfers at ₱500,000, with a ₱50,000 per-transaction limit. For larger totals, split across days or use a PESONet bank transfer, which has no fixed per-transaction cap.
Does a higher RTP mean I'll win more?
Not in a single session. RTP is a long-run average across millions of spins, and a 97% game still leaves a 3% house edge. Use RTP to compare games over time, not to predict one session.
How old must I be to play?
You must be at least 21 years old under Philippine law. Age is verified during KYC, and any account found to belong to a minor is closed.
What if I think I have a gambling problem?
Use the self-exclusion and deposit-limit tools in your account settings, and call the NCMH crisis line at 1553, free and confidential. Our responsible-gaming page lists every tool and support resource.